Baldor Repair | Baldor Servo | Baldor Drives

BALDOR

At New Electric, when a Baldor component failure occurs we have a specific repair process:

New Electric (NE) Electronic Repair receives a distress call from a customer
NE database is searched for common faults and problem solutions
Assessment is made if field service is required
Faulty item is diagnosed in the field by NE technician or customer
Part is received by local NE Electronic Repair Depot
Upon arrival the part is entered into the NE database
Initial inspection is performed
Quote for repair and/or replacement is issued to the customer
Upon customer approval the repair commences immediately
Within hours initial diagnosis is issued by the NE technician
Parts are procured and customer is notified of the repair status
Estimated repair time is relayed to customer
Repair completed
Static testing is completed
Dynamic testing if possible is completed
Our PLC programmer will test the hardware onsite to ensure it is functioning properly in its environment
All test results are logged and recorded into the database
Parts replaced and steps to repair are logged into the database
Part is cleaned, packaged and expedited to the customer
Part is reinstalled and field tested to the customer’s satisfaction
Upon signed approval an invoice is generated immediately bearing the customer’s PO number

Types of Baldor components we work with:

AC DrivesBrushless Servo Controls

V*S DRIVES SERIES

H SERIES